Ambulatory Front Desk Operations Supervisor

Cooper University Health Care; Cherry Hill Township (NJ); On-site; USD 34,000 - 58,000; Full time

Job summary

Cooper Norcross Health seeks a Supervisor of Operations to lead front-desk operations at a 44+ exam room facility with 17+ providers in New Jersey. You will oversee front-end processes, hire and train staff, and ensure HIPAA compliance.

Candidates need 3–5 years of supervisory experience, a Bachelor's degree, and strong communication and analytical skills. Knowledge of Kronos payroll and ambulatory workflows is a plus.

Qualifications

• 3–5 years of supervisory experience in ambulatory care settings.
• Strong front-desk operational leadership and staff coaching.
• Excellent written and verbal communication; HIPAA knowledge.

Responsibilities

• Lead front-desk operations, set goals and improve patient flow.
• Hire, train and supervise front-desk staff; enforce SOPs.
• Ensure HIPAA compliance and health safety standards.
• Manage Kronos payroll, PTO, and staffing schedules.

Skills

Supervisory Experience

Front-desk Operations

HIPAA Compliance

Regulatory Knowledge

Communication Skills

Payroll/HRIS Kronos

Education

Bachelor's degree

Tools

Kronos Payroll

Microsoft Office

Excel

Job description

Cooper Norcross Health seeks a Supervisor of Operations to lead front-desk operations at a 44+ exam room facility with 17+ providers in New Jersey. You will oversee front-end processes, hire and train staff, and ensure HIPAA compliance.

Candidates need 3–5 years of supervisory experience, a Bachelor's degree, and strong communication and analytical skills. Knowledge of Kronos payroll and ambulatory workflows is a plus.