Ambulatory Clinics Operations Leader

Boston Children’s Hospital; Weymouth, Northern (MA, KY); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Boston Children’s Hospital in Weymouth/Milford area is seeking a dynamic operations supervisor to lead the daily administrative functions of a clinical service based primarily in Weymouth with occasional coverage in Milford, MA.

You will supervise administrative staff, coordinate scheduling, manage records and data, and drive process improvements to ensure an exceptional patient and family experience while maintaining accuracy and compliance.

Qualifications

• Associate’s degree or equivalent experience required.
• Bachelor’s degree preferred.
• Two years of related work experience required.

Responsibilities

• Oversees day-to-day administrative operations of the department, including staffing, scheduling, and coverage.
• Provides leadership and supervision to administrative staff, including recruitment, onboarding, training, and performance management.
• Resolves patient and family service issues and ensures a high-quality patient experience.
• Maintains departmental records, data management, and prepares reports and metrics for leadership.
• Identifies opportunities for process improvements and supports regulatory readiness activities.

Skills

Staff supervision

Operations management

Process improvement

Customer service

Education

Associate’s degree

Bachelor’s degree preferred

Job description

Boston Children’s Hospital in Weymouth/Milford area is seeking a dynamic operations supervisor to lead the daily administrative functions of a clinical service based primarily in Weymouth with occasional coverage in Milford, MA.

You will supervise administrative staff, coordinate scheduling, manage records and data, and drive process improvements to ensure an exceptional patient and family experience while maintaining accuracy and compliance.