Ambulatory Care Operations Coordinator

University of California, San Francisco; San Francisco (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

The Administrative Coordinator at UCSF will support Hepatology operations, handling scheduling for procedures and daily clinic workflows to maximize provider productivity. You will liaise with the Contact Center, endoscopy unit, and central authorization teams, ensuring smooth escalations and clear communication.

Daily participation in huddles, PDSA, and other improvement activities is expected to enhance operational efficiency and patient care.

Qualifications

• Knowledge of clinic medical billing practices and documentation requirements.
• Familiarity with ambulatory care clinic practices and workflows.
• Strong communication and interpersonal skills in diverse teams and patients.
• Demonstrated organizational ability to manage multiple tasks and deadlines.

Responsibilities

• Coordinate scheduling for procedures and clinics.
• Review work queues and clinic schedules to maximize provider productivity.
• Liaise with Contact Center, endoscopy unit and central authorization on escalations.
• Participate in daily huddles and QA/PDSA for operations improvement.

Skills

Medical billing knowledge

Ambulatory care workflow

Medical terminology

Communication skills

Interpersonal skills

Time management

Data management

GI procedures knowledge

Education

Bachelor's degree + 1+ years experience

Tools

Optime

Cadence

Billing systems

EMR systems

Job description

The Administrative Coordinator at UCSF will support Hepatology operations, handling scheduling for procedures and daily clinic workflows to maximize provider productivity. You will liaise with the Contact Center, endoscopy unit, and central authorization teams, ensuring smooth escalations and clear communication.

Daily participation in huddles, PDSA, and other improvement activities is expected to enhance operational efficiency and patient care.