Ambulatory Care Administrative Specialist

Brown Medicine; Taunton (MA); On-site; USD 29,000 - 42,000; Full time

Job summary

Brown University Health is seeking a Department Secretary at Morton Hospital in Taunton, MA. Per diem position handling scheduling, registration, billing inquiries, and patient communications to support efficient clinic operations.

Responsibilities include processing co-pays, collecting payments, maintaining records, and coordinating with physicians and staff to ensure smooth patient visits. Prior hospital office experience preferred.

Qualifications

• High School Diploma or equivalent required.
• Proficiency with Windows-based software and medical terminology.
• Strong customer service and phone etiquette are essential.

Responsibilities

• Schedule patients using the hospital scheduling system and manage registrations.
• Process co-pays and collect payments with receipts for patients.
• Handle administrative tasks: faxing, scanning, filing, and insurance verification.

Skills

PC skills

Courteous phone technique

Customer service

English proficiency

Education

High School Diploma or equivalent

Tools

Windows OS

Job description

Brown University Health is seeking a Department Secretary at Morton Hospital in Taunton, MA. Per diem position handling scheduling, registration, billing inquiries, and patient communications to support efficient clinic operations.

Responsibilities include processing co-pays, collecting payments, maintaining records, and coordinating with physicians and staff to ensure smooth patient visits. Prior hospital office experience preferred.