Ambulatory Care Access Specialist

C100 UMass Memorial Medical Center, Inc.; Worcester (MA); On-site; USD 29,000 - 40,000; Full time

Benefits offered by this job

Signing bonus

Job summary

UMass Memorial Health is seeking an administrative associate to support ambulatory care patients. You will greet patients, verify demographics and insurance, collect co-pays, obtain consents, and connect patients with needed services in a busy outpatient setting.

The role requires a high school diploma, 3 years of related experience (or degree), and strong communication skills. Schedule is Mon-Fri, day shifts, with potential signing bonus eligibility and comprehensive team support.

Qualifications

• High School Diploma is required.
• Three years of related experience or waive with degree.
• Ability to use specialized applications software and computer systems.
• Excellent communication and human relations skills.
• Business office procedures and medical terminology knowledge preferred.

Responsibilities

• Greets visitors and patients for appointments and procedures.
• Confirms and verifies patient demographic and insurance information.
• May collect co-payments from patients on arrival.
• Obtains signatures of consent for treatment and billing information.
• Assesses patient needs and refers to appropriate services.

Skills

Customer service

Communication skills

Software proficiency

Education

High School Diploma

Associate/Bachelor's degree

Job description

UMass Memorial Health is seeking an administrative associate to support ambulatory care patients. You will greet patients, verify demographics and insurance, collect co-pays, obtain consents, and connect patients with needed services in a busy outpatient setting.

The role requires a high school diploma, 3 years of related experience (or degree), and strong communication skills. Schedule is Mon-Fri, day shifts, with potential signing bonus eligibility and comprehensive team support.