Ambulatory Care Coordinator

HAHHH; Worcester (MA); Hybrid; USD 24,000 - 43,000; Full time

Benefits offered by this job

Signing bonus potential

Job summary

UMass Memorial Health is seeking an administrative caregiver within ambulatory services. The role involves greeting patients, verifying information, scheduling visits, coordinating tests, and assisting with financial counseling and referrals. Strong communication and reliability are required.

The position emphasizes teamwork in a fast-paced care environment with standard office duties and patient care support. A high school diploma is required; an Associate/Bachelor’s degree is preferred.

Qualifications

• Requires: High School Diploma and 3 years of related experience or an Associate/Bachelor’s degree.
• Excellent communication and human relations skills are essential.
• Ability to use specialized applications software and computer systems.

Responsibilities

• Greets visitors and patients for appointments and procedures.
• Verifies demographics and insurance information.
• Schedules and coordinates appointments and tests per guidelines.
• Assists with financial counseling and referrals as needed.
• Performs related administrative and clerical duties.

Skills

Communication skills

Interpersonal skills

Professionalism

Stress management

Education

High School Diploma

Associate/Bachelor’s degree (preferred)

Job description

UMass Memorial Health is seeking an administrative caregiver within ambulatory services. The role involves greeting patients, verifying information, scheduling visits, coordinating tests, and assisting with financial counseling and referrals. Strong communication and reliability are required.

The position emphasizes teamwork in a fast-paced care environment with standard office duties and patient care support. A high school diploma is required; an Associate/Bachelor’s degree is preferred.