Ambulatory Care Access & Scheduling Specialist

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 35,000 - 50,000; Full time

Job summary

Temple Health – Temple University Health System in Philadelphia is seeking a dedicated professional to handle patient access operations across all Ambulatory Care areas. The role involves managing check-ins, registrations, and follow-up appointments with direct patient interaction.

Applicants must have at least a high school diploma and three years of relevant experience in a customer service role, preferably within healthcare settings. This position demands adaptability to various service points and adherence to operational protocols.

Qualifications

• 3 years experience in a related role, or customer service experience in a professional environment.

Responsibilities

• Responsible for all functions related to patient access in Ambulatory Care areas.
• Manage patient check-in/check-out, registration, insurance verification, and scheduling.
• Adhere to departmental protocols and learn all processes specific to the service areas.

Education

High School Diploma or Equivalent

Job description

Temple Health – Temple University Health System in Philadelphia is seeking a dedicated professional to handle patient access operations across all Ambulatory Care areas. The role involves managing check-ins, registrations, and follow-up appointments with direct patient interaction.

Applicants must have at least a high school diploma and three years of relevant experience in a customer service role, preferably within healthcare settings. This position demands adaptability to various service points and adherence to operational protocols.