Patient Access & Scheduling Specialist

Temple University Health System, Inc.; Philadelphia (Philadelphia County); On-site; USD 35,000 - 50,000; Full time

Job summary

Temple University Health System, Inc. is seeking an Ambulatory Care Rep to manage patient access functions across various ambulatory care areas.

The ideal candidate will have a high school diploma and three years of experience in customer service or a healthcare-related role, focusing on effective patient interactions, registration, and appointment scheduling. The position requires adaptability and adherence to institutional protocols.

Qualifications

• 3 years of experience in a related role, particularly in healthcare.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong interpersonal skills for direct patient interaction.

Responsibilities

• Manage patient check-in and check-out processes.
• Verify insurance and determine referrals.
• Schedule new and follow-up appointments.

Skills

Customer service skills

Patient registration processes

Insurance verification

Education

High School Diploma or Equivalent

Job description

Temple University Health System, Inc. is seeking an Ambulatory Care Rep to manage patient access functions across various ambulatory care areas.

The ideal candidate will have a high school diploma and three years of experience in customer service or a healthcare-related role, focusing on effective patient interactions, registration, and appointment scheduling. The position requires adaptability and adherence to institutional protocols.