Ambassador Services Coordinator

SeaWorld; South Carolina; On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Free park admission

Discounts on park admission tickets

Park discounts on food, merchandise

Scholarship opportunities

Job summary

Busch Gardens Williamsburg is seeking a Part-Time Ambassador Services Coordinator to support the Human Resources team by welcoming Ambassadors, answering questions, and processing uniform requests and fittings.

The role splits between sewing and customer-facing duties, including stocking, updating inventory, operating a register, and maintaining a clean work area while delivering exceptional guest service.

Qualifications

• Must be 18 years of age or older.
• Exceptional customer service and attention to detail.
• Ability to work in a dynamic environment with diverse people.
• Basic computer skills including Outlook and Excel.

Responsibilities

• Greet Ambassadors and guests, answer questions, and resolve issues politely.
• Assist with uniform requests and fittings, and update inventory.
• Hem pants and repair uniforms as needed with sewing machines or by hand.
• Operate a park register and process card and cashless transactions.
• Keep assigned areas clean, safe, and organized.

Skills

Customer service

Attention to detail

Multitasking

Outlook

Excel

Database programs

Sewing

Tools

Sewing machine

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Part-Time Ambassador Services Coordinator

Busch Gardens Williamsburg

Busch Gardens Williamsburg is looking for an Ambassador Services Coordinator to help us uniform both BGW and WCUSA Ambassadors. An ideal candidate would possess proficient sewing skills, with the ability to hem pants and repair uniform items when necessary. Candidates will split their time between sewing and working at the counter.

What you get to do:

As an Ambassador Services Coordinator, you will support the Human Resources department by welcoming our new hires and engaging current Ambassadors by delivering exceptional service that meets and exceeds their expectations. You will:

• Enthusiastically greet and interact with all Ambassadors and their guests
• Answer questions and resolve issues politely and professionally
• Assist new and current Ambassadors with uniform requests, including orders submitted online
• Measure and fit uniforms according to Ambassador's needs
• Work under time constraints to meet reasonable demands of Ambassadors and/or operation of the parks
• Accept deliveries, update stock levels and uniform information in inventory tracking database
• Hem pants and repair uniform items when necessary, working with sewing machines and sewing by hand when necessary
• Launder, fold and sort uniform pieces by size
• Operate a register, and accurately process credit/debit only transactions
• Keep all assigned areas clean and organized
• Practice safe work habits including the use of ladders and proper lifting techniques
• Other duties assigned by management

What it takes to succeed:

• Must be 18 years of age or older
• Exceptional customer service
• Strong attention to detail and multitasking
• Understand basic computer programs (outlook, excel, database programs)
• Ability to work in a dynamic work environment with people from a diversity of backgrounds
• Flexible availability, including weekends and holidays
• Able to lift, push and pull a minimum of 30 pounds several times throughout a scheduled shift, this includes overhead lifting/reaching
• Climb ladders and stand for long periods of time
• Flexibility to perform varied duties

Compensation: 12.77 USD

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
  

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.