Ambassador Services Coordinator

Entertainment Places; Williamsburg (VA); On-site; USD 16,531 - 17,908; Part time

Benefits offered by this job

FREE park admission

Discounts on park tickets for family &

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events and rewards

Job summary

Busch Gardens Williamsburg is seeking a Part-Time Ambassador Services Coordinator to greet Ambassadors and guests, handle uniform requests, and assist at the counter. The role blends sewing tasks with customer service duties in a fast-paced park environment.

The position requires 18+ years of age, strong customer service, and the ability to use Outlook, Excel, and basic databases. Weekend and holiday availability is preferred.

Qualifications

• Must be 18 years of age or older.
• Exceptional customer service and professional communication.
• Strong attention to detail and multitasking abilities.
• Familiarity with basic computer programs (Outlook, Excel, database software).

Responsibilities

• Greet and interact with Ambassadors and guests.
• Answer questions and resolve issues politely and professionally.
• Assist Ambassadors with uniform requests and online orders.
• Measure and fit uniforms according to needs.
• Operate a register and process credit/debit transactions.
• Maintain clean and organized work areas.
• Practice safe work habits and proper lifting techniques.
• Other duties assigned by management.

Skills

Exceptional customer service

Strong attention to detail

Multitasking

Basic computer skills

Tools

Outlook

Excel

Database programs

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what's like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Part-Time Ambassador Services Coordinator

Busch Gardens Williamsburg is looking for an Ambassador Services Coordinator to help us uniform both BGW and WCUSA Ambassadors. An ideal candidate would possess proficient sewing skills, with the ability to hem pants and repair uniform items when necessary. Candidates will split their time between sewing and working at the counter.

What you get to do:

• Enthusiastically greet and interact with all Ambassadors and their guests
• Answer questions and resolve issues politely and professionally
• Assist new and current Ambassadors with uniform requests, including orders submitted online
• Measure and fit uniforms according to Ambassador’s needs
• Work under time constraints to meet reasonable demands of Ambassadors and/or operation of the parks
• Accept deliveries, update stock levels and uniform information in inventory tracking database
• Hem pants and repair uniform items when necessary, working with sewing machines and sewing by hand when necessary
• Launder, fold and sort uniform pieces by size
• Operate a register, and accurately process credit/debit only transactions
• Keep all assigned areas clean and organized
• Practice safe work habits including the use of ladders and proper lifting techniques
• Other duties assigned by management

What it takes to succeed:

• Must be 18 years of age or older
• Exceptional customer service
• Strong attention to detail and multitasking
• Understand basic computer programs (outlook, excel, database programs)
• Ability to work in a dynamic work environment with people from a diversity of backgrounds
• Flexible availability, including weekends and holidays
• Able to lift, push and pull a minimum of 30 pounds several times throughout a scheduled shift, this includes overhead lifting/reaching
• Climb ladders and stand for long periods of time
• Flexibility to perform varied duties

Compensation:

12.77 USD

The perks of the position:

Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.

United Parks & Resorts is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.