Operations Support Clerk

SeaWorld Parks & Entertainment; Williamsburg (VA); On-site; USD 16,531 - 20,664; Part time

Benefits offered by this job

FREE park admission

Discounts on park admission tickets

Park discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

A leading entertainment company in Williamsburg is looking for a Part-Time Operations Support Clerk to ensure a safe environment and excellent guest service. The role includes answering calls, managing daily paperwork, and assisting in training. Candidates should have strong communication skills, some leadership experience, and the ability to work flexible hours, including nights and weekends. Enjoy perks like free park admission, discounts, and scholarship opportunities.

Qualifications

• High school diploma or equivalent preferred.
• Possession or pursuit of a bachelor’s degree preferred.
• At least 18 years old.
• Comfortability speaking in front of large groups of guests.
• Ability to lift 25 pounds and push/pull 50 pounds.

Responsibilities

• Ensure a safe environment for all ambassadors, guests, and animals.
• Answer incoming calls and report to park leadership.
• Monitor weather operations and communicate to leadership.
• Oversee completion of daily paperwork, including filing.
• Ensure strict adherence to cash handling procedures.

Skills

Excellent communication skills

Leadership experience

Problem-solving skills

Computer skills

Ability to handle cash

Education

High school diploma or equivalent

Bachelor’s degree (preferred)

Tools

Microsoft Office

Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!

Part-Time, Operations Support Clerk, Park Operations

Busch Gardens Williamsburg

What You Get To Do

• Ensure a safe environment for all ambassadors, guests, and animals
• Ensure compliance to all state/federal regulations, park policies, and department procedures
• Maintain a professional persona while in operational positions
• Answer incoming calls, multiple at a time, report out to park leadership as necessary
• Assist with training documents, verifying completion & scanning
• Monitor weather operations, communicate to leadership as necessary
• Report to Supervisors and Managers regarding the status of projects
• Oversee completion of daily/nightly paperwork, including computer and paper filing
• Utilize problem solving skills to ensure positive Ambassador resolutions
• Ensure strict adherence to all cash handling procedures
• Perform other miscellaneous tasks as required

What It Takes To Succeed

• High school diploma or equivalent preferred
• Leadership experience preferred
• Possession or pursuit of a bachelor’s degree preferred
• Excellent computer skills, ability to work multiple systems preferred
• Excellent working knowledge of all Microsoft Office applications preferred
• At least 18 years old
• Excellent written and verbal communication skills
• Comfortability speaking in front of large groups of guests and ambassadors
• Ability to remain calm and professional during challenging situations
• Ability to bend and stoop to assist in cleaning the park
• Ability to lift 25 pounds and push/pull 50 pounds
• Ability to able to climb stairs
• Ability to operate in a cash handling environment
• Three full days of open availability
• Availability to work varying shifts or hours based on park hours; i.e. flexibility to work days, nights, weekends, holidays, and until 2:00 a.m. for seasonal events

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

EEO Employer

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.