Ambassador of Guest Experience & Cleanliness

Museum of Ice Cream; New York (NY); Hybrid; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay & bonus

Free museum entry for self

4 free museum tickets per quarter

Job summary

Museum of Ice Cream is seeking a Clean Team Service Ambassador to maintain a clean, safe, and visually appealing environment for guests and staff. You will greet guests warmly, support daily operations, and handle back-of-house cleanliness with a detail-oriented approach.

Ideal candidates demonstrate reliability in a high-energy, guest-first setting and are comfortable with physical tasks, including lifting, standing, and long shifts. MOIC offers competitive pay, perks, and growth opportunities.

Qualifications

• 18 years or older
• Open availability, including weekends
• Standing and walking for extended periods
• Teamwork and ability to function in a high energy environment
• Bend/lift heavy objects up to 40 pounds

Responsibilities

• Greet and welcome guests with enthusiasm, provide personalized support and wayfinding throughout the museum.
• Perform cleaning tasks to keep restrooms, surfaces and back-of-house areas clean, sanitized and presentable.
• Maintain floors, walls, baseboards, fixtures and exhibits to show-ready standards, using appropriate cleaning methods.
• Ensure all stations are stocked, organized and that opening/closing checklists are completed.
• Support cross-training in other MOIC roles to assist with guest experiences as needed.

Skills

Teamwork

Guest service

Hospitality

Mobility

Job description

Museum of Ice Cream is seeking a Clean Team Service Ambassador to maintain a clean, safe, and visually appealing environment for guests and staff. You will greet guests warmly, support daily operations, and handle back-of-house cleanliness with a detail-oriented approach.

Ideal candidates demonstrate reliability in a high-energy, guest-first setting and are comfortable with physical tasks, including lifting, standing, and long shifts. MOIC offers competitive pay, perks, and growth opportunities.