Show Ambassador: Create Magical Guest Experiences

Museum-of-Ice-Cream; Miami (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Performance bonus

401(k)

Free ice cream

Team outings

Job summary

Museum of Ice Cream in Miami, FL, seeks a Show Ambassador to create magical guest experiences through performances, engagement, and sales across MOIC’s exhibits, retail shop, bar and buffet areas.

You will collaborate with Service and Show Teams, deliver high-energy interactions, and ensure outstanding hospitality at all times. Must be energetic, adaptable, and ready to learn in a playful, fast-paced environment.

Qualifications

• Must be 18 years or older.
• Able to work Saturdays and Sundays.
• English proficiency required for effective communication in the role.
• Standing and walking for long periods (up to 8 hours).
• Teamwork and ability to function in a high-energy environment.
• Bend/lift heavy objects up to 40 pounds.

Responsibilities

• Guest Engagement & Performance: bring exhibits to life with scripted guides and spontaneous performances.
• Sales Across Key Business Areas: support sales across MOIC’s retail shop, bar and/or buffet, as well as ticketing.
• Ice Cream & Treat Delivery: assist in delivering ice cream and treats to guests quickly and efficiently.
• Hospitality & Service: provide positive guest support to ensure a memorable experience.
• Event & VIP Setup: assist with performances and experiences for events and VIP guests.
• Collaboration: work with Service and Show Teams for cohesive guest experiences.
• Setup, Clean-Up & Maintenance: maintain cleanliness and organization throughout the museum.
• Perform Other Duties: take on tasks as assigned.

Skills

Energy & enthusiasm

Guest engagement

Communication skills

Team player

Adaptability

Job description

Museum of Ice Cream in Miami, FL, seeks a Show Ambassador to create magical guest experiences through performances, engagement, and sales across MOIC’s exhibits, retail shop, bar and buffet areas.

You will collaborate with Service and Show Teams, deliver high-energy interactions, and ensure outstanding hospitality at all times. Must be energetic, adaptable, and ready to learn in a playful, fast-paced environment.