AM Server

Generation Hospitality; Provo (UT); On-site; USD 17,000 - 22,000; Part time

Job summary

Generation Hospitality in Utah is seeking a friendly Server to provide table service, take orders, deliver meals, and help ensure a pleasant dining experience.

You will train new hires, operate the POS system, and assist with daily restaurant tasks. Must be at least 16 years old (21 to serve alcohol) and have training.

Previous serving experience is preferred, and you will join a team focused on guest satisfaction and efficient service.

Qualifications

• Customer-facing role requiring friendly, professional demeanor.
• Ability to take and place food and beverage orders accurately and efficiently.
• Experience with POS systems is preferred or training provided.

Responsibilities

• Greet customers and seat them; ensure table prep and amenities.
• Present menus and explain daily specials to guests.
• Answer questions about the menu and ingredients.
• Take orders and relay them to the kitchen accurately.
• Deliver orders, beverages, and condiments to tables.
• Ensure food quality and customer satisfaction; return issues to kitchen.
• Clear tables, reset for next guests, and handle payments.
• Assist with other restaurant tasks and maintain cleanliness.
• Support training of new hires as needed.

Skills

Interpersonal skills

Customer service

Point-of-sale (POS)

Education

At least 16 years old

Alcohol server 21+ requirement

Restaurant training completion

Job description

About this position

About Generation Hospitality

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, training new hires to do the same, and ensuring that patrons have a pleasant dining experience.

Duties/Responsibilities:

• Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
• Distributes menus and presents the daily specials.
• Answers questions regarding the menu.
• Takes food and beverage orders and delivers them to the kitchen.
• Delivers food, beverages, condiments, and other requested items to customers.
• Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
• Collects plates and clears the table as customers finish their meals.
• Prepares customers’ checks and collects payments.
• Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Ability to operate point-of-sale systems.

Education and Experience:

• Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages).
• Previous experience as a server preferred.
• Must successfully complete restaurant's training course.

Physical Requirements:

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.

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