AM Server

Provo Marriott Hotel and Conference Center; Provo (UT); On-site; USD 24,000 - 42,000; Full time

Job summary

Generation Hospitality Group is seeking a Server to provide table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, and ensuring guests have a pleasant dining experience.

Duties also include greeting guests, presenting menus, answering questions, handling payments, and assisting with general restaurant tasks; the ideal candidate will have excellent interpersonal skills, be well organized, and able to operate POS systems.

Qualifications

• Must be at least sixteen years old (at least 21 to serve alcoholic beverages).
• Previous server experience preferred.
• Must successfully complete restaurant’s training course.

Responsibilities

• Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
• Distributes menus and presents the daily specials.
• Answers questions regarding the menu.
• Takes food and beverage orders and delivers them to the kitchen.
• Delivers food, beverages, condiments, and other requested items to customers.
• Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
• Collects plates and clears the table as customers finish their meals.
• Prepares customers’ checks and collects payments.
• Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
• Performs other related duties as assigned.

Skills

Interpersonal skills

Customer service

POS systems

Organized

Education

16+ years old

Alcohol service age 21+

Server training completed

Tools

POS systems

Job description

As a recognized leader in the hospitality industry, Generation Hospitality Group brings unparalleled expertise in marketing, sales, operations and revenue management.

The Server provides table service to restaurant patrons by taking orders for food and beverages, delivering orders to the table, training new hires to do the same, and ensuring that patrons have a pleasant dining experience.

Duties/Responsibilities:

• Greets customers as they are seated at the table; ensures the table is clean and that utensils, napkins, and other needs have been provided.
• Distributes menus and presents the daily specials.
• Answers questions regarding the menu.
• Takes food and beverage orders and delivers them to the kitchen.
• Delivers food, beverages, condiments, and other requested items to customers.
• Ensures that food is prepared correctly and to customers’ satisfaction; returns incorrect or improperly cooked orders to kitchen.
• Collects plates and clears the table as customers finish their meals.
• Prepares customers’ checks and collects payments.
• Assists with other restaurant tasks such as cleaning the dining area and preparing silverware and condiments.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Excellent interpersonal and customer service skills.
• Well-organized with ability to take and place food and beverage orders accurately.
• Ability to operate point-of-sale systems.

Education and Experience:

• Must be at least sixteen years old (at least 21 years old to serve alcoholic beverages).
• Previous experience as a server preferred.
• Must successfully complete restaurant’s training course.

Physical Requirements:

• Prolonged periods of standing and walking.
• Must be able to lift, balance, and carry trays of food weighing up to 25 pounds.