Restaurant Server

Tandem Hospitality Group, LLC; New Orleans (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

A hospitality group is seeking a Restaurant Server to provide excellent guest interactions and ensure a memorable dining experience. Responsibilities include greeting customers, taking orders, and preparing dining tables. The ideal candidate should have prior food and beverage experience and possess strong communication skills. Knowledge of food safety is essential. This position requires attention to detail and the ability to work without supervision.

Qualifications

• One year of prior food and beverage experience preferred.
• Strong written/verbal communications skills.
• Proper food safety training and certification required.

Responsibilities

• Greet all customers warmly.
• Take guest food and beverage orders accurately.
• Ensure a memorable dining experience.

Skills

Customer service

Communication skills

Food handling knowledge

Attention to detail

Tools

POS systems (Micros, Aloha)

Reservation software (Open Table)

Job description

Job Description

A Restaurant Server is to interact with all guests and ensure they have a great experience when dining. A server is to ensure that each guest has a positive dining experience from start to finish and that all expectations are exceeded and any issues that may arise are quickly resolved.

Job Responsibilities

• Greet all customers warmly
• Adhere to grooming and appearance standards
• Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks
• Take guest food and beverage orders accurately
• Knowledge of current menu choices, specialties and menu deviations
• Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks
• Ensuring a memorable dining experience
• Properly open and pour wine tableside
• Accurately record revenue and accept cash, credit card, room charges and direct billing payments
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events if needed
• Answer telephone using appropriate etiquette
• Develop and maintain positive working relationship with co-workers and others

• Bus tables and assist with processing dirty dishes if necessary
• Assist kitchen with prep work or plating if necessary
• Clean all front of the house areas including windows, light fixtures and entrance as assigned
• Fill water bottles, cut fruit, roll silverware, and complete other service-related tasks as assigned
• Performs other duties as assigned, requested or deemed necessary by management

Job Qualifications

• One year of prior food and beverage experience preferred
• Prior guest relations training
• Knowledge of proper food handling
• Strong written/verbal communications skills
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with minimum supervision
• Punctuality and reliable attendance are required
• Proper food safety training and certification as described by law

• Experience working with computers (MS Office/Google) POS (Micros, Aloha, etc.) and reservation software (Open Table)
• Ensure various physical movements throughout the work areas, such as reaching, extending arms over head, bending and stooping are performed safely
• Ability to push and pull vacuum cleaners as well as wheeled carts weighing up to 25 pounds

Source: Tandem Hospitality Group