AM & PM Guest Service Agent – Avista Resort

AVISTA RENTALS LLC; North Myrtle Beach (SC); Sur place; USD 17 000 - 22 000; Plein temps

Avantages offerts par ce poste

Weekly Pay

Medical insurance

Vision, Dental, Disability, Life and ?

Résumé du poste

Avista Resort is seeking a dedicated Front Desk/Guest Service Agent for a full-time role in Myrtle Beach. You will welcome guests, check them in and out, issue keys, and coordinate with other departments to fulfill requests, all while upholding safety policies and delivering a positive first impression.

The position emphasizes strong communication, a friendly attitude, and teamwork to ensure guest satisfaction across the hotel’s amenities and services.

Qualifications

• Flexible schedule including weekends and holidays.
• Previous experience is preferred but not required.
• Strong verbal and written communication skills.

Responsabilités

• Check guests in and out of the resort
• Issue guest keys appropriately
• Communicate with other departments to meet guest requests
• Accommodate guests scheduled to stay as needed
• Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards
• Welcome and acknowledge all guests according to company standards; anticipate and address guest service needs
• Resolve guest concerns; assist in all inquiries relating to hotel amenities and services

Description du poste

AM & PM Guest Service Agent – Avista Resort

Full Time

Job Description –

Front deskagents welcome all guests upon their arrival with a smiling face and friendlyattitude. The front desk is often the first point of contact for guests; givingthe agent responsibility for a first impression. Some of the daily dutiesinclude, but are not limited to; checking in and out, issuing room keys/cards, keeping records of guest accounts, processing payments, and making edits toguests’ reservations.

Job Responsibilities:

• Check guests in and out of the resort
• Issue guest keys appropriately
• Communicate with other departments to meet guest requests
• Accommodate guests scheduled to stay as needed
• Follow all company safety and security policies and procedures; report any maintenance problems/safety hazards
• Welcome and acknowledge all guests according to companystandards; anticipate and address guest service needs
• Resolve quest concern; assist in all inquiries relating to hotelamenities and services

Requirements:

• Available to work a flexible schedule including weekends andholidays
• Previous experience is preferred but not required
• Strong verbal and written communication skills as well aspositive body language

Qualifying team members may enjoy thefollowing benefits:

• Weekly Pay
• Medical insurance
• Vision, Dental, Disability, Life and Accident insurance
• Paid Vacation
• Bereavement leave
• 401(k)

Myrtle Beach Seaside Resorts believes that ouremployees are the strength, vendors are the standard, homeowners are theprospect, and customers are the focus. We are committed to maintaining a safeand secure, working environment, which promotes communication, participation,and involvement.

Empowered and proactive staff create memorable experiences forour guests that exceed expectations.