Alternate Program Manager (PM)

Bravura Information Technology Systems; Fort Knox (KY); Hybrid; USD 70,000 - 110,000; Full time

Job summary

Bravura, Inc. seeks an Alternate Program Manager to oversee contract operations at Ft. Knox, KY, with up to 50% remote work allowance.

The role requires 3–5 years in education and training or 4+ years in training, administration, and project management, plus a Bachelor’s or Master’s degree in a related field. Preferred candidates will have experience with large government projects and familiarity with Army education programs like ArmyIgnitED, JST, and related procedures.

Qualifications

• Requires Bachelor’s degree in education, business administration/management, workforce development or related field and 3–5 years of education/training experience, or a Master’s with 4+ years in training and project management.
• Experience managing large-scale government projects and familiarity with government policies and procedures.
• Knowledge of military personnel automation systems and ability to work in a digital environment.
• Strong analytical, time management and independent thinking skills.
• Proficiency in MS Office is required.
• Must be a self-starter with solid analytical thinking.
• Prior military experience or Army education program familiarity is preferred.

Responsibilities

• In absence of the PM, act with full authority on contract for daily operations.
• Ensure performance of work, task order compliance, and quality control.
• Plan and execute all activities related to the contract.
• Verify personnel meet government qualification standards and receive training.
• Review deliverables for accuracy; limit delays and rejections to maintain 95% conformance per PWS.
• Suggest process improvements and document changes in MSR.
• Provide prioritized plans within 24 hours of government notice.
• Attend and contribute to meetings, briefings, and communications with the customer.

Skills

MS Office

Analytical skills

Time management

Independent thinker

Self-starter

Education

Bachelor’s degree in education/Business Administration or related field

Master’s degree in education/Business Administration or related field

Tools

ArmyIgnitED

JST

APT

Regulatory Guidance systems

Job description

Role: Alternate Program Manager (PM)

Location: Ft. Knox, KY (up to 50% remote work allowable)

Education/Certifications: Bachelor’s Degree or Master’s Degree (Education, Business Administration / Management, Workforce Development, or related field)

Years of Experience: 3 to 5 years in education & training (with BA/BS) or minimum 4 years in training, administration, & project management (with MA/MS)

Clearance Level & Investigation: Favorable FBI fingerprint card check & NACI or equivalent

Job Description:

Qualifications:

• Responsible for performance of PM’s tasks in their absence.
• Must possess experience managing large-scale government projects and be familiar with government policies and procedures.
• Requires knowledge of military personnel automation systems and ability to work in digital environment.
• Must possess good analytical skills, time management, and be an independent thinker.
• Proficiency in MS Office is required.
• Must be self-starter and analytical thinker.
• Requires Bachelor’s degree in education, business administration/management, workforce development or related field from an accredited college and 3 to 5 years of experience in education and training, OR Master’s degree from an accredited college and a minimum of 4 years of experience in training, administration, and project management in “customer-related” service field.
• Prior military experience or experience with Army military education program (e.g., ArmyIgnitED, credentialing, JST, APT), and familiarity with government logistic procedures is preferred.
• Must have ability to speak, read, write, and understand English fluently.

Responsibilities:

• In absence of PM, hold full authority to act for Bravura on all contractual matters relating to daily operation of contract.
• Responsible for performance of work, task order compliance, and quality control.
• Responsible for planning and execution of all activities related to contract.
• Ensure all personnel assigned to tasks meet government qualification standards and receive necessary training.
• Review all deliverables prior to submission for acceptance; no more than one deliverable late per month, no more than one deliverable rejected per month because of inaccurate / incomplete information, and completion of 95% of deliverables IAW PWS.
• Recommend changes / recommendations to processes (both strategic and operational) to improve the programs within ACED; document all recommended changes and/or improvements in Monthly Status Report (MSR).
• Provide plan for priorities established/revised by government based on changing missions and/or requirements within 24 hours of notification.
• Attend, participate in, and provide input to meetings, conferences, and briefings related to contracted functions and services as required by government to provide effective communication and impart necessary information; provide knowledgeable inputs where required.
• Submit meeting minutes IAW contractual requirements no later than five business
• days after meeting. at a minimum, identify meeting date, attendees, key discussion items, decisions, and action items with responsible parties and suspense dates.
• Schedule Monthly In-Process Review (IPR) Meetings to cover all activities for previous month; work with COR to coordinate date and time to meet over TEAMS for offsite tasks.
• Design IPR briefing and provide briefing slides no less than five calendar days prior to scheduled date, ensuring content 95% accurate, current, and complete.
• Provide Administrative Updates, including deliverables with current status (e.g., working, completed, date accepted.); comparison of stated Contract standards/workload versus the contractor’s actual standards/workload; service downtime, reason and impact; reporting results, updates and impact of any applicable testing of Alert Rosters; contractor personnel turnover, especially changes in project management staff; executed events and status (e.g., travel, conference, training, milestones); upcoming scheduled events and status (e.g., travel, conference, training, milestones).
• Provide Operational Updates, including review previous meeting due outs/issues and their resolutions/status; report new “open” or “closed” (with resolution) risks or issues that have arisen between the reporting periods; apprise of problems, if any, being experienced, and support needed to resolve an issue and why support is required; identify new risks and issues from new reporting period.
• Brief Customer on Lessons Learned during reporting period and upcoming Monthly Highlights.
• Ensure contractor staff use updated program SOPs, Site Manuals and/or Regulatory Guidance provided either by COR or government Program Manager, in the performance of required tasks; ensure no instances of inaccurate information due to outdated or incorrect documents as verified by customer feedback.
• Interface with Army staff agencies, including, but not limited to: HRC, United States Army Transformation and Training Command (T2COM), Joint Services Transcript (JST), and other Army and government agencies; interface with other organizations affiliated with Customer.