Alterations CSR: Weekend Shifts, Referral Bonus

David's Bridal, Inc.; Tennessee; Presencial; USD 17.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Team bonus

Get Paid Early (Dayforce Wallet)

Generous team member discount

Vision care

401K program

Discounts for Home and Auto Insurance

Discounts for Mobile

Pet Insurance

Descripción de la vacante

David’s Bridal, Inc. is seeking an Alterations Customer Service Representative (CSR) to welcome customers, schedule alterations, answer phones and support the Alterations team.

The role emphasizes delivering an A+ customer experience and collaborating with the store manager to ensure smooth operations. Essential duties include greeting customers, managing appointments, promoting alterations services, maintaining dress standards, and handling checkout tasks.

Formación

• High school diploma or equivalent required.
• 1–2 years retail experience in apparel or specialty store.
• Prior sewing experience is helpful.
• Prior experience with computerized POS system.

Responsabilidades

• Welcome customers with enthusiasm via phone, virtual chats and in person, adapting to solve problems and resolve conflicts.
• Use systems to manage customer flow to deliver five-star service.
• Explain alterations services and promote personalization options.
• Maintain store standards and assist with appointments, pickups and customer interactions.
• Press, steam, and spot-clean merchandise as required.

Conocimientos

Customer service

Phone skills

Problem solving

Conflict resolution

Educación

High school diploma or equivalent degree

Herramientas

POS System

Descripción del empleo

David’s Bridal, Inc. is seeking an Alterations Customer Service Representative (CSR) to welcome customers, schedule alterations, answer phones and support the Alterations team.

The role emphasizes delivering an A+ customer experience and collaborating with the store manager to ensure smooth operations. Essential duties include greeting customers, managing appointments, promoting alterations services, maintaining dress standards, and handling checkout tasks.