Alterations CSR: Five-Star Service & Early Pay

David's Bridal; Gainesville (FL); In loco; USD 17.000 - 25.000; Part-time

Vantaggi offerti da questo lavoro

Team Bonus

Get Paid Early!

Vision Care

401K Program

Discounts for Home and Auto Insurance

Employee Discount

Descrizione del lavoro

David's Bridal is seeking a friendly Alterations Customer Service Representative to welcome customers, schedule alterations, and support the Alterations team. You will handle phones, chats, and in-person interactions, promote services, and help maintain a five-star service standard in a fast-paced retail environment.

The role emphasizes weekend availability, minor sewing tasks, and assisting with appointments and fittings. Part-time benefits include team bonuses and early pay options.

Competenze

• High school diploma or equivalent required.
• 1-2 years retail experience in apparel or specialty store environment preferred.
• Prior sewing experience helpful.
• Prior experience with computerized POS (Point of Sale) system.

Mansioni

• Welcome customers with genuine, friendly enthusiasm in person, over phone, or via chat and adapt style to solve problems.
• Use all systems to manage customer flow and deliver five-star experience.
• Promote alterations services and personalization options.
• Maintain store standards and assist with volume customer service duties.
• Press garments, assist with appointments, and support inventory and checkout processes.

Conoscenze

Customer service

POS system

Communication skills

Problem solving

Retail experience

Formazione

High school diploma

Strumenti

POS software

Descrizione del lavoro

David's Bridal is seeking a friendly Alterations Customer Service Representative to welcome customers, schedule alterations, and support the Alterations team. You will handle phones, chats, and in-person interactions, promote services, and help maintain a five-star service standard in a fast-paced retail environment.

The role emphasizes weekend availability, minor sewing tasks, and assisting with appointments and fittings. Part-time benefits include team bonuses and early pay options.