Allergy Territory Account Specialist - Remote/Chicago

Novartis Group Companies; Chicago (IL); Remote; USD 120,000 - 222,000; Full time

Job summary

Novartis Group of Companies is seeking a remotely based Territory Account Specialist to lead with purpose, engaging Health Care Providers and accounts across an assigned geography. This field-based role emphasizes strategic account planning, market insight, and omni-channel engagement to improve patient outcomes.

You will work with territory teammates and home-office colleagues to deliver access support and drive product demand, traveling up to 60-80% as needed within the territory.

Qualifications

• Bachelor's degree from a 4-year college or university is required.

Responsibilities

• Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions.
• Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes.
• Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support.
• Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility.
• Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements—virtually or in person.
• Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency.
• Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience.
• Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings.

Skills

Commercial Excellence

Communication

Compliance Governance

Conflict Management

Cross-Functional Coordination

Cross-Functional Work

Customer Insights

Influencing Skills

Key Account Management

Negotiation

Professional Ethics

Sales Techniques

Technical Knowledge

Job description

Novartis Group of Companies is seeking a remotely based Territory Account Specialist to lead with purpose, engaging Health Care Providers and accounts across an assigned geography. This field-based role emphasizes strategic account planning, market insight, and omni-channel engagement to improve patient outcomes.

You will work with territory teammates and home-office colleagues to deliver access support and drive product demand, traveling up to 60-80% as needed within the territory.