All-Star Customer Service Rep—Pest Defense

Talentify; Pineville (NC); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, vision

401(k) with company match up to 6%

Paid Time off and holidays

Employee discounts

Tuition reimbursement

Employee stock purchase plan

Job summary

HomeTeam Pest Defense in Pineville, NC is seeking a friendly Customer Service Representative to deliver positive experiences for customers and prospects. You will support scheduling, pricing inquiries, invoices, and routine communications with clients to ensure satisfaction and continued service.

Join a team recognized for a welcoming culture, competitive hourly pay of $18, and a comprehensive benefits package, including health coverage, 401(k) with company match, paid time off, and growth

Qualifications

• 1 year of customer service experience is required.
• Basic computer skills and familiarity with company telephone features.

Responsibilities

• Provide information to prospects and initiate new service.
• Answer questions, resolve issues, and provide pricing (non-termite).
• Schedule services and provide closure for customers.
• Interact with customers using Route Point software and maintain accurate notes.

Skills

Customer service

Communication

Phone etiquette

Education

High school diploma or GED

Tools

Route Point

Job description

HomeTeam Pest Defense in Pineville, NC is seeking a friendly Customer Service Representative to deliver positive experiences for customers and prospects. You will support scheduling, pricing inquiries, invoices, and routine communications with clients to ensure satisfaction and continued service.

Join a team recognized for a welcoming culture, competitive hourly pay of $18, and a comprehensive benefits package, including health coverage, 401(k) with company match, paid time off, and growth