Alarm Systems Programmer I

Securitas Electronic Security, Inc.; Uniontown (OH); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life

401K with match

Paid vacation and holidays

Educational Assistance

Growth opportunities

Job summary

Securitas Electronic Security, Inc. in Uniontown, OH seeks a technical installer/programmer to support field technicians and customers in programming and testing alarm installations. You will manage multiple software systems, update MAS data, and handle remote programming changes.

Responsibilities include assisting with installation, verifying alarm functionality, and providing timely support to customers and sales teams. Excellent communication is essential.

Qualifications

• High School diploma or equivalent required; associate's degree preferred.
• 3-5 years of work experience in security systems installation or programming.
• Experience with alarm panels and field service environments.

Responsibilities

• Assist field technicians with alarm equipment installation and programming across multiple alarm panels.
• Test systems with technicians and customers to ensure proper operation and customer options.
• Verify alarm program information, test timers, open/close reports, and zone reporting functions.
• Handle remote programming changes and customer pin updates by phone or remote access.
• Enter and maintain zone descriptions, instructions, and responses in MAS after testing.
• Provide customer support by answering calls to activate Pending Install accounts and dispatch instructions.

Job description

Securitas Electronic Security, Inc. in Uniontown, OH seeks a technical installer/programmer to support field technicians and customers in programming and testing alarm installations. You will manage multiple software systems, update MAS data, and handle remote programming changes.

Responsibilities include assisting with installation, verifying alarm functionality, and providing timely support to customers and sales teams. Excellent communication is essential.