Alarm Service Technician

Piper Fire Protection; Clearwater (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in fire protection services is seeking an experienced Alarm Service Technician. This role involves troubleshooting and repairing fire alarm systems while ensuring compliance with safety standards. The ideal candidate will possess a strong background in fire alarm installation and service, along with exceptional customer service skills. With a commitment to employee well-being, the company offers competitive benefits including paid time off, medical insurance, and career advancement opportunities. Join a team dedicated to maintaining the highest standards of fire safety and customer satisfaction.

Benefits

2 weeks of paid vacation

1 week of paid sick time

10 company-paid holidays

401(k) with company match

Medical, Dental, and Vision insurance

Company-paid Life Insurance

Company-paid Short-term Disability

Career advancement opportunities

Qualifications

• Minimum 3 years’ experience in fire alarm system installation and service.
• Valid Driver's License with a good DMV record for at least 5 years.

Responsibilities

• Troubleshoot, repair, and inspect fire alarm and burglar alarm systems.
• Provide excellent customer service and document work accurately.

Skills

Troubleshooting fire alarm systems

Repairing fire alarm systems

Customer service

Knowledge of NFPA standards

Communication skills

Education

High school diploma or equivalent

Tools

Basic hand tools

Trade tools for fire alarm systems

Job description

Join to apply for the Alarm Service Technician role at Piper Fire Protection.

At Piper Fire Protection, Inc, a Fortis Fire & Safety Brand, we provide industry-leading fire protection services across the United States, with locations in California, Florida, Texas, and Chicago. We are continuously acquiring new brands.

Our team offers specialized and certified services to support your company and ensure your building's fire and life safety systems are properly installed and maintained.

We value our employees and offer competitive benefits, including:

• 2 weeks of paid vacation
• 1 week of paid sick time
• 10 company-paid holidays
• Additional paid time off (jury duty, bereavement)
• Competitive pay
• 401(k) with company match
• Medical, Dental, and Vision insurance
• Company-paid Life Insurance
• Company-paid Short-term Disability
• Supplemental Long-term Disability and Life Insurance
• Legal Insurance
• Pet Insurance
• Career advancement opportunities

We are seeking an experienced Fire Alarm Service Technician responsible for troubleshooting, repairing systems, and recommending installations and services.

Essential Duties & Responsibilities

• Troubleshoot, repair, and inspect fire alarm, burglar alarm, access control, monitoring, and nurse call systems
• Make recommendations for system installation and service
• Maintain a clean and safe work environment, including company vehicle, adhering to safety policies
• Work independently with high workmanship standards
• Provide excellent customer service and professional communication
• Follow verbal and written instructions; document work accurately
• Use basic tools and knowledge of trade tools

Qualifications

• High school diploma or equivalent
• Valid Driver's License with a good DMV record for at least 5 years
• Minimum 3 years’ experience in fire alarm system installation, service, testing, troubleshooting, and programming
• Strong knowledge of fire alarm products, access control, and CCTV
• Knowledge of NFPA 72, NFPA 70, and current standards
• Ability to pass pre-employment drug screening and background check

Schedule

• 8-hour shifts, Monday to Friday
• Rotating On-Call shifts (for Service Department applicants)

Compensation: $25.00 - $35.00 per hour

Physical Requirements

This role involves walking, standing, bending, reaching, climbing ladders/scaffolds, working at heights above 40 feet, navigating job sites, and lifting objects up to 50 lbs. Safety compliance is mandatory.

Fortis Fire & Safety Inc. is an EEO employer. We select based on skills and qualifications without discrimination. Reasonable accommodations may be provided for individuals with disabilities.