Alarm Operator: Rapid Response & Remote Monitoring

Becklar, LLC; Ogden (UT); Hybrid; CAD 23,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Health benefit plans

401(k) retirement plan

Parental leave

Wellbeing perks

Generous PTO

Job summary

Becklar, LLC in Nova Scotia, Canada is hiring an alarm monitoring operator to respond to signals, dispatch authorities when needed, and document actions in our systems. You will work in a fast-paced environment and support our mission to protect people and property.

The role requires a high school diploma, reliability, and the ability to work weekends and holidays. Prior customer service experience is preferred, and a background check will be conducted.

Qualifications

• Requires a high school diploma or equivalent.
• Must be calm, reliable, and professional in a fast-paced environment.
• Willing to work weekends and holidays; background check required.
• Experience in customer service is preferred.

Responsibilities

• Process alarm signals quickly, accurately, and professionally in stressful situations.
• Dispatch the proper authorities and verify help is on the way.
• Document all responses accurately in our systems.
• Learn and utilize multiple software systems efficiently; participate in training and development.

Skills

Customer service

Calm under pressure

Reliable & professional

Education

High school diploma

Tools

Alarm monitoring software

Dispatch software

Job description

Becklar, LLC in Nova Scotia, Canada is hiring an alarm monitoring operator to respond to signals, dispatch authorities when needed, and document actions in our systems. You will work in a fast-paced environment and support our mission to protect people and property.

The role requires a high school diploma, reliability, and the ability to work weekends and holidays. Prior customer service experience is preferred, and a background check will be conducted.