24/7 Alarm Response Specialist

Becklar, LLC; Greenville (SC); Hybrid; USD 23,000 - 25,000; Part time

Benefits offered by this job

Competitive compensation

Health benefit plans

401(k) retirement plan

Inclusive parental leave

Wellbeing perks

Generous PTO

Job summary

Becklar, LLC is seeking a part-time Alarm Monitoring Specialist to support rapid response for subscribers by processing alarm signals, dispatching authorities, and documenting actions. You will work afternoons or overnights in a 24/7 environment and learn new software to manage multiple tasks.

The role emphasizes accuracy, calm under pressure, and teamwork, with ongoing training and opportunities for growth within a safety-focused company.

Qualifications

• Must be 18 years or older with a high school diploma or GED.
• Must be available to work afternoon/overnight shifts.
• Prior customer service experience preferred.
• Ability to type a minimum of 40 wpm.
• We are a 24/7 business to protect our subscribers.
• To ensure each team member gets schedule flexibility you must be willing to work 1 weekend day each week or every other weekend.
• You also must be willing to work holidays.
• Ability to make a 6 month commitment to work here.
• Must be able to pass a 2 week fully-paid training class.
• Must be able to pass a pre-employment drug test and background check.

Responsibilities

• Process alarm signals quickly, accurately and professionally while managing stressful situations.
• Dispatch the proper authorities to subscribers' locations in emergencies, verify that help is on the way, and notify responsible parties.
• Assist our alarm company partners with alarm system tests to ensure subscriber's alarms are working properly.
• Accurately document all responses for the alarm on the computer.
• Learn and use new software to complete multiple tasks.
• Engage in ongoing training and development opportunities to ensure the accurate handling of alarms and to foster your professional growth with our team.

Skills

Typing 40 wpm

Customer service

Shift flexibility

Weekend availability

Team collaboration

Education

High school diploma or GED

Tools

N/A

Job description

Becklar, LLC is seeking a part-time Alarm Monitoring Specialist to support rapid response for subscribers by processing alarm signals, dispatching authorities, and documenting actions. You will work afternoons or overnights in a 24/7 environment and learn new software to manage multiple tasks.

The role emphasizes accuracy, calm under pressure, and teamwork, with ongoing training and opportunities for growth within a safety-focused company.