24/7 Critical Event Dispatch Operator

Becklar, LLC; Rexburg (ID); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Tuition reimbursement

Free mental health assistance

401k match

No sales or surveys

Job summary

Becklar, LLC is seeking an Alarm Monitoring Operator to respond quickly and professionally to alarm signals, dispatch authorities, and document actions. The role involves training, shift work, and collaboration with partners to ensure subscriber safety.

Candidates should meet minimum age and education requirements, be capable of typing 40 wpm, and be willing to work weekends/holidays. Company benefits include tuition reimbursement and 401k match.

Qualifications

• Must be 18+ with a high school diploma or GED.
• Available to work Day/Early morning shifts.
• Prior customer service experience preferred.
• Typing speed of at least 40 words per minute.
• Willing to work 1 weekend day per week or every other weekend.
• Willing to work holidays.
• Able to commit for 6 months.
• Able to pass a 2-week paid training.
• Able to pass pre-employment drug test and background check.

Responsibilities

• Process alarm signals quickly, accurately and professionally while managing stressful situations.
• Dispatch authorities to subscribers' locations in emergencies.
• Assist alarm company partners with alarm system tests.
• Accurately document all responses for the alarm on the computer.
• Learn and use new software to complete multiple tasks.
• Engage in ongoing training and development opportunities to ensure accurate handling of alarms.

Skills

18+ years old

High school diploma

Day/Early morning shifts

Customer service experience

Typing 40 wpm

Weekend shifts

Holiday work

6-month commitment

Training in 2 weeks

Drug test & background check

Education

High school diploma or GED

Job description

Becklar, LLC is seeking an Alarm Monitoring Operator to respond quickly and professionally to alarm signals, dispatch authorities, and document actions. The role involves training, shift work, and collaboration with partners to ensure subscriber safety.

Candidates should meet minimum age and education requirements, be capable of typing 40 wpm, and be willing to work weekends/holidays. Company benefits include tuition reimbursement and 401k match.