Alarm & CCTV Field Service Technician

Brinks-Home-4; Kansas City (MO); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical Insurance

401(k) with Employer Match

Paid Time Off

Job summary

Brinks Home Security in Missouri is seeking a determined Alarm Service Technician who will install, service, and inspect low-voltage security equipment at customer sites while building strong customer relationships.

The hands-on role involves visiting customer homes, troubleshooting, replacing components, and providing system demonstrations. You will ensure safety, maintain a tidy work site, and help customers optimize their security setup.

Qualifications

• High School Diploma or GED.
• Good driving record and Valid driver’s license.
• Excellent customer service skills.
• Working knowledge of how an alarm system operates.
• Must be ok with climbing ladders and working at heights.
• Must be ok working in tight spaces such as crawlspaces, attics and basements.
• Low-voltage license or alarm installation certification.
• NICET I.

Responsibilities

• Visit customer homes to perform service and maintenance of security systems.
• Troubleshoot technical problems and replace system components as needed.
• Drive to customer locations and maintain a clean, organized job site.
• Provide customer education and a system demonstration.
• Conduct thorough site walkthrough to ensure the system meets needs and expectations.
• Install and test equipment to verify proper functionality and signal.
• Identify opportunities to improve system usability for customers.

Skills

Customer service

Alarm systems knowledge

Driving

Education

High School Diploma or GED

NICET I

Low-voltage license or alarm installation certification

Job description

Brinks Home Security in Missouri is seeking a determined Alarm Service Technician who will install, service, and inspect low-voltage security equipment at customer sites while building strong customer relationships.

The hands-on role involves visiting customer homes, troubleshooting, replacing components, and providing system demonstrations. You will ensure safety, maintain a tidy work site, and help customers optimize their security setup.