Airside Experience Lead — Private Aviation Hospitality

Signature Aviation plc; Alcoa (TN); Hybride; USD 21 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical Insurance

Paid time off

Training and Development

Résumé du poste

Signature Aviation plc is seeking an Airside Experience Specialist at the Alcoa, TN location. You will be the face of our private aviation terminal, delivering a seamless, personalized guest experience while performing on‑site airside operations and loads of hands‑on support around aircraft.

You’ll engage guests with a service‑first mindset, operate ground service equipment, and ensure safety and high standards in a dynamic, outdoor setting near active aircraft and varying weather conditions.

Qualifications

• High School Diploma or GED.
• Minimum age 18.
• Legal authorization to work in the jurisdiction.
• Must pass background checks and airport requirements.
• Valid state driver's license; CDL may be required where applicable.
• Preferred: 3–6 months aviation or customer service experience.

Responsabilités

• Work as part of a team to conduct airside operations safely per SOPs and communicate tasks.
• Collaborate with guests, crew, vendors, and aircraft crewmembers to meet service needs.
• Prepare for arriving/departing aircraft and identify open tasks; raise safety concerns.
• Operate ground service equipment (fuel trucks, de-icing, GP units, tugs).

Connaissances

Hospitality

Guest service

Communication

Safety awareness

Multitasking

Formation

High School Diploma or GED

Legal work authorization

Outils

MS Office

Description du poste

Signature Aviation plc is seeking an Airside Experience Specialist at the Alcoa, TN location. You will be the face of our private aviation terminal, delivering a seamless, personalized guest experience while performing on‑site airside operations and loads of hands‑on support around aircraft.

You’ll engage guests with a service‑first mindset, operate ground service equipment, and ensure safety and high standards in a dynamic, outdoor setting near active aircraft and varying weather conditions.