Airport Zone Manager: Lead Sales & Service Excellence

Paradies Lagardère; Greer (SC); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

401K and more

Résumé du poste

Paradies Lagardère is seeking a Retail Zone Manager to lead operations and service across an assigned airport zone in Greer, SC. You will model standards, coach staff, manage POS issues, and ensure inventory and merchandising execution.

The role emphasizes decisive leadership, customer focus, and ability to work in a fast-paced environment while maintaining safety and operational efficiency.

Qualifications

• High School Diploma or GED required.
• Retail supervisory or leadership experience preferred.
• Experience with POS systems, cash handling, and loss prevention.
• Ability to multitask and make sound decisions in a fast-paced environment.
• Comfortable working independently and leading a team.

Responsabilités

• Model company service standards and professional behaviors at all times.
• Resolve escalated customer and associate concerns quickly and effectively.
• Train and perform all register, cash handling, and loss prevention procedures in accordance with Standard Operating Procedures.
• Facilitate opening and closing procedures for assigned stores or zones.
• Direct merchandise replenishment, receiving, and stockroom organization.
• Ensure visual merchandising standards are consistently executed.
• Coordinate team coverage and resources to maximize sales and service.
• Troubleshoot basic POS and register issues and escalate as needed.
• Maintain a safe, clean, and organized work environment.
• Inspect work areas regularly and address safety hazards immediately.
• Report all workplace injuries and safety concerns promptly.
• Prepare for and participate in inventory counts, including high-risk items.
• Support the achievement of sales goals through adherence to performance metrics.
• Execute promotional programs and special events as assigned.
• Communicate daily with the team to identify opportunities to drive business through people, process, or product.
• Serve as Manager on Duty during assigned shifts.
• Direct, coach, and train Associates in daily responsibilities.
• Foster positive working relationships within the airport community.
• Monitor performance and address concerns in partnership with the AGM or GM.
• Provide feedback for associate reviews and coaching conversations.
• Perform other duties as assigned.

Connaissances

Retail leadership

Customer service

Decision making

POS systems

Cash handling

Loss prevention

Team leadership

Independent work

Formation

High school diploma or GED

Description du poste

Paradies Lagardère is seeking a Retail Zone Manager to lead operations and service across an assigned airport zone in Greer, SC. You will model standards, coach staff, manage POS issues, and ensure inventory and merchandising execution.

The role emphasizes decisive leadership, customer focus, and ability to work in a fast-paced environment while maintaining safety and operational efficiency.