Airport Wheelchair Supervisor — Elevate Passenger Comfort

Metropolis Technologies; Orlando (FL); Sur place; USD 19 000 - 26 000; Plein temps

Avantages offerts par ce poste

Medical

Dental

Vision

Flexible spending accounts

Long/short term disability

Life insurance

Accident insurance

401k

Paid time off

Résumé du poste

SP+ (a Metropolis Company) in Orlando, FL, is hiring a Wheelchair Supervisor at an airport facility. The role oversees wheelchair operations, ensuring passengers needing assistance are served with exceptional care.

Responsibilities include assisting with passenger transport, reporting, and maintaining safety and service standards throughout the shift. The position requires security badge eligibility, allergen background checks, and physical capability to lift and push heavy loads.

Qualifications

• Must be at least 18 years of age.
• Authorized to work in the United States.
• Must be able to clear a background and drug screen.
• At least 1 year of supervisory experience.
• Airline experience preferred.
• Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300 lbs on inclines.
• Able to obtain an airport badge.

Responsabilités

• Push wheelchair passengers to and from gates.
• Roll passenger-occupied wheelchair safely down the jet bridge.
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair.
• Complete any necessary wheelchair or incident reports.
• Follow dispatcher gate orders.
• Maintain a friendly and positive attitude and assist passengers with problems or questions.
• Maintain professional relationships with coworkers, supervisors, managers, airline employees, and airport authorities.
• Exceed customer service standards.
• Carry out other duties as assigned.

Connaissances

Communication skills

Supervisory experience

Customer service focus

Physical stamina

Description du poste

SP+ (a Metropolis Company) in Orlando, FL, is hiring a Wheelchair Supervisor at an airport facility. The role oversees wheelchair operations, ensuring passengers needing assistance are served with exceptional care.

Responsibilities include assisting with passenger transport, reporting, and maintaining safety and service standards throughout the shift. The position requires security badge eligibility, allergen background checks, and physical capability to lift and push heavy loads.