Airport Wheelchair Assistant - Customer Care & Mobility

SP Plus Corporation; Kenner (LA); Sur place; USD 14 000 - 19 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision

401k and paid time off

Résumé du poste

SP+, a Metropolis Company, is seeking a Wheelchair Assistant at an airport facility in Louisiana to help passengers in wheelchairs and manage related mobility tasks. You will push passengers to gates, aid with luggage movements to vehicles, taxi stands, and rental car counters, always maintaining a friendly, attentive approach.

The role requires physical capability, background/drug screening, and airport badge eligibility.

Qualifications

• Experience in customer service preferred.
• Strong verbal and written communication skills using appropriate grammar, tone, and pronunciation to effectively communicate with internal and external customers.
• Must be able to clear a background and drug screen.
• Be authorized to work in the United States.
• Must be able to lift up to 75 lbs and push a loaded wheelchair up to 300 lbs on inclines.

Responsabilités

• Push wheelchair passengers to and from gates.
• Roll customer-occupied wheelchair safely down the jet bridge.
• Ensure wheel brakes are in place prior to allowing passengers to exit the wheelchair.
• Complete any necessary wheelchair or incident reports.
• Follow dispatcher gate orders.
• Maintain a friendly and positive attitude and assist passengers with problems, questions, or concerns.
• Maintain professional working relationships with fellow employees, supervisors, managers, airline staff, and airport authorities.
• Exceed customer service standards.

Connaissances

Communication skills

Customer service

Description du poste

SP+, a Metropolis Company, is seeking a Wheelchair Assistant at an airport facility in Louisiana to help passengers in wheelchairs and manage related mobility tasks. You will push passengers to gates, aid with luggage movements to vehicles, taxi stands, and rental car counters, always maintaining a friendly, attentive approach.

The role requires physical capability, background/drug screening, and airport badge eligibility.