Airport Skycap: Fast, Friendly Check-In & Luggage

SP+; Indianapolis (IN); On-site; USD 9,600 - 25,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401k

Paid time off

Job summary

SP+ (a Metropolis Company) seeks Skycap staff to check in passengers curbside at airport locations, requiring outdoor work and airline compliance training. The role includes greeting guests, handling luggage, issuing boarding passes, and collecting fees. Weekend and holiday availability is required.

Prior customer service experience and the ability to work outdoors in all weather conditions are preferred. Training is provided, and the position is based on airport property with shifts starting

Qualifications

• Ability to work in the early morning rotation.
• At least 6 months experience in a face-to-face guest service position preferred.
• Data Entry and/or computer experience preferred.
• Ability to communicate clearly with guests and clients.
• Ability to work in outside weather conditions required.
• Knowledge of the airline or travel industry preferred.

Responsibilities

• Greet guests warmly at the curb desk and assist with check-in.
• Process luggage check-in and verify flight itineraries and bag counts.
• Input guest information for new enrollees in the system.
• Process bag check-ins, including credit card payments and overweight fees.
• Tag luggage with correct destinations and provide boarding passes and receipts.
• Follow TSA standards and maintain a high level of customer service.

Skills

Early morning availability

Face-to-face guest service

Data entry

Clear communication

Outdoor weather tolerance

US work eligibility

Job description

SP+ (a Metropolis Company) seeks Skycap staff to check in passengers curbside at airport locations, requiring outdoor work and airline compliance training. The role includes greeting guests, handling luggage, issuing boarding passes, and collecting fees. Weekend and holiday availability is required.

Prior customer service experience and the ability to work outdoors in all weather conditions are preferred. Training is provided, and the position is based on airport property with shifts starting