Airport Skycap – Curbside Baggage & Check-In

SP+; Reno (NV); On-site; USD 19,000 - 28,000; Full time

Job summary

Bags is seeking a Skycap to work curbside at the airport, greeting passengers, checking in luggage, and issuing boarding passes. You will weigh bags, collect bag fees, tag luggage, and provide flight information while adhering to TSA standards and airline policies.

Shifts start early and include weekends/holidays; outdoor work in various weather conditions is required. Excellent communication and guest-service experience are essential for success in this fast-paced role.

Qualifications

• Ability to work in the early morning rotation.
• At least 6 months experience in a face-to-face guest service position.
• Data entry and/or computer experience preferred.
• Ability to communicate clearly with guests and clients.
• Ability to work in outside weather conditions required.
• Knowledge of the airline or travel industry preferred.
• Must be eligible to work in the United States.
• Must pass pre-employment background screening and drug testing.

Responsibilities

• Greet guests warmly at the curbside desk and assist with check-in.
• Assist guests with check-in and boarding passes and verify flight itineraries.
• Input guest information for new enrollees in the process and process bag payments.
• Weigh and tag luggage, enforce TSA and airline guidelines, and issue tickets.
• Provide flight information and directions to passengers in a fast-paced environment.
• Maintain a professional, courteous demeanor and organize the desk area.

Skills

Early morning shift

Guest service

Data entry

Clear communication

Outdoor work

Travel industry knowledge

Job description

Bags is seeking a Skycap to work curbside at the airport, greeting passengers, checking in luggage, and issuing boarding passes. You will weigh bags, collect bag fees, tag luggage, and provide flight information while adhering to TSA standards and airline policies.

Shifts start early and include weekends/holidays; outdoor work in various weather conditions is required. Excellent communication and guest-service experience are essential for success in this fast-paced role.