Airport Shift Supervisor - Guest Service Leader

SSP Group; Virginia; On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Great pay $24.00-$25.00 per hour

Free Parking

Immediate Hiring

Job summary

SSP America is hiring Shift Supervisors to work inside the Washington Dulles International Airport. Join our team and help greet guests, run shifts to SSP standards, and train new hires on operational procedures.

The ideal candidate has at least one year in food & beverage, is 18+, and can pass a TSA background check. This role offers immediate hiring and competitive pay at $24.00–$25.00 per hour with free parking on-site.

Qualifications

• Must pass a 10-year TSA background check.
• At least 18 years old.
• High School Diploma or equivalent.
• Minimum of one year of experience in food & beverage.
• Full Service and/or Quick Service restaurant experience preferred.
• Proven track record of handling difficult situations with guests and teammates.

Responsibilities

• Greet guests in a courteous and friendly manner.
• Run shifts according to SSP standards and operating procedures.
• Train new hires on operational standards and processes.
• Complete opening, on-going, and closing checklists as required.
• Provide support, coaching and direction to team to deliver business goals.
• Other duties as assigned.

Skills

Guest service

Team leadership

Training

Checklist execution

Conflict resolution

Education

High School Diploma or GED

Job description

SSP America is hiring Shift Supervisors to work inside the Washington Dulles International Airport. Join our team and help greet guests, run shifts to SSP standards, and train new hires on operational procedures.

The ideal candidate has at least one year in food & beverage, is 18+, and can pass a TSA background check. This role offers immediate hiring and competitive pay at $24.00–$25.00 per hour with free parking on-site.