Airport Food Service Shift Lead

SSP Group plc; Sarasota (FL); On-site; USD 28,000 - 29,000; Full time

Benefits offered by this job

Great pay

Great benefits

Free parking

2 weeks PTO

Immediate hiring

Advancement opportunities

Job summary

SSP America is seeking a Shift Supervisor to lead and coach a team of Food Travel Experts in a fast-paced airport setting. You will ensure SSP standards and operating procedures are followed while delivering excellent guest service.

Ideal candidates have 6 months of experience in food and beverage, strong communication skills, and a proactive approach to resolving guest concerns. Opportunities for advancement are highlighted and immediate hiring is available.

Qualifications

• High School Diploma or equivalent required.
• Minimum 6 months experience in food & beverage.
• Experience in Full Service and/or Quick Service restaurants preferred.
• Proven ability to resolve difficult situations with customers and peers.
• Excellent written and verbal communication skills.

Responsibilities

• Greet guests in a courteous and friendly manner.
• Run shifts according to SSP standards and procedures.
• Train new hires on standards and processes.
• Complete opening, ongoing, and closing checklists as required.
• Provide support, coaching and direction to team to deliver business goals.
• Other duties as assigned.

Skills

Customer service

Leadership

Communication

Coaching

Conflict resolution

Education

High School Diploma or equivalent

Job description

SSP America is seeking a Shift Supervisor to lead and coach a team of Food Travel Experts in a fast-paced airport setting. You will ensure SSP standards and operating procedures are followed while delivering excellent guest service.

Ideal candidates have 6 months of experience in food and beverage, strong communication skills, and a proactive approach to resolving guest concerns. Opportunities for advancement are highlighted and immediate hiring is available.