Airport Return Agent - Fast, Friendly Car Rental Service

nationalalamo-erac; Erlanger (KY); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

401k with matching

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Mobility is hiring a Return Agent at the Cincinnati Airport (CVG) location to deliver friendly, efficient service during the rental return process. You will greet customers, review charges, provide receipts, and direct travelers to the airport terminal.

The role requires standing outdoors in all weather and maintaining an orderly lot. The position offers starting pay of $15.00 per hour and a benefits package including paid time off, health/dental/vision insurance, a 401(k) with

Qualifications

• Must be at least 18 years old.
• Authorized to work in the United States without sponsorship.
• High School Diploma or GED required.
• Minimum 1 year of prior customer service or retail/administrative experience.
• Valid driver's license with ≤2 moving violations in the past 3 years; no DUI/DWI in last 5 years.

Responsibilities

• Greet customers on arrival using prescribed dialogue.
• Inform customers about personal belongings and lost items.
• Identify items found in vehicles and log details for lost and found.
• Explain rental charges and provide accurate receipts.
• Provide transportation information to the airport terminal.
• Maintain a tidy, organized lot and assist with damage/loss reporting.
• Ensure punctuality and comply with outdoor, all-weather conditions.

Skills

Customer service

Communication

Professionalism

Education

High School Diploma or GED

Job description

Enterprise Mobility is hiring a Return Agent at the Cincinnati Airport (CVG) location to deliver friendly, efficient service during the rental return process. You will greet customers, review charges, provide receipts, and direct travelers to the airport terminal.

The role requires standing outdoors in all weather and maintaining an orderly lot. The position offers starting pay of $15.00 per hour and a benefits package including paid time off, health/dental/vision insurance, a 401(k) with