Airport Rentals & Customer Experience Specialist

Enterprise Mobility; Huntsville (AL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan including 401k

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Mobility, hosting the National and Alamo brands, is hiring a Customer Experience Representative for the Huntsville airport location. The role centers on delivering superior customer service, guiding rental terms, and offering products to enhance the customer experience.

The position includes competitive hourly pay starting at 18.80 USD with monthly bonus potential, plus benefits such as PTO, health, dental and vision insurance, 401(k) with matching, and employee rental car discounts.

Qualifications

• Must have prior customer service or sales experience in a retail, guest services, or administrative setting.
• Authorized to work in the United States without company sponsorship.
• High school diploma or GED required.

Responsibilities

• Meet and greet customers in a professional, friendly, and timely manner.
• Explain rental terms, vehicle features, and available services to customers.
• Offer protection products, upgrades, fuel options and other add-ons as appropriate.
• Handle reservations, rate quotes, and general questions; provide information and resolution to customers.

Skills

Customer service experience

Sales experience

Communication skills

Retail experience

Education

High School Diploma or GED

Job description

Enterprise Mobility, hosting the National and Alamo brands, is hiring a Customer Experience Representative for the Huntsville airport location. The role centers on delivering superior customer service, guiding rental terms, and offering products to enhance the customer experience.

The position includes competitive hourly pay starting at 18.80 USD with monthly bonus potential, plus benefits such as PTO, health, dental and vision insurance, 401(k) with matching, and employee rental car discounts.