Airport Ramp Supervisor: Lead Ground Ops & Turnarounds

PrimeFlight Aviation Services; Richmond (VA); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Growth opportunities

Job summary

PrimeFlight Aviation Services is seeking a Ramp Supervisor in Richmond, VA to lead a team of ramp agents and ensure safe, efficient ground handling of aircraft, baggage, and servicing tasks on the ramp. You will coordinate tow operations, supervise loading/unloading, and communicate with flight crews to support timely turnarounds.

The role emphasizes training, performance feedback, and DOT compliance while delivering excellent customer service in a fast-paced aviation environment.

Qualifications

• Minimum of 2 years of experience in ramp operations or related aviation field.
• Proven supervisory or leadership experience.
• Strong knowledge of ramp safety and operational procedures.
• Must be able to communicate effectively in English (reading, writing, speaking).
• Legally authorized to work in the United States and able to obtain needed credentials (FAA, RAIC, TSA, etc.).

Responsibilities

• Supervise the ramp team operations, including aircraft loading and unloading
• Coordinate ramp activities to ensure timely turnaround of flights
• Train and mentor ramp team members on operational procedures and safety protocols
• Monitor team compliance with airline and airport regulations
• Conduct pre-shift briefings to discuss daily tasks and safety focus points
• Oversee the proper handling of baggage, cargo, and mail to prevent damage or loss
• Manage communication between the ramp team, flight crew, and ground operations
• Ensure proper use and maintenance of ground support equipment
• Implement and enforce safety measures and hazard prevention on the ramp
• Respond to and manage operational issues and emergencies
• Facilitate efficient teamwork to meet flight schedules and service standards
• Conduct performance evaluations and provide feedback to ramp team members
• Ensure compliance with all DOT regulations as required and guidelines, including overseeing the safe and legal operation of airport vehicles, equipment, and personnel involved in airside and landside operations
• Conduct regular audits and inspections to verify adherence to DOT standards, including reviewing maintenance records, driver qualifications, and safety procedures, and provide training and updates to staff on changes in DOT regulations as required
• Liaise with other airport departments for coordinated operations
• Maintain accurate records of ramp operations and incidents
• Promote a culture of safety and professionalism within the team
• Exemplify PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

Skills

Ramp operations

Leadership

Safety procedures

English communication

Shift flexibility

Job description

PrimeFlight Aviation Services is seeking a Ramp Supervisor in Richmond, VA to lead a team of ramp agents and ensure safe, efficient ground handling of aircraft, baggage, and servicing tasks on the ramp. You will coordinate tow operations, supervise loading/unloading, and communicate with flight crews to support timely turnarounds.

The role emphasizes training, performance feedback, and DOT compliance while delivering excellent customer service in a fast-paced aviation environment.