Airport Ramp & Customer Service Lead

Unifi Aviation LLC; Charlottesville (VA); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Flight Privileges

Weekly pay for hourly employees (CA Em

Job summary

Unifi Aviation LLC in Charlottesville, VA is seeking a hardworking individual to lead a team of passenger service agents. You will oversee arrivals, ticketing, check-in, boarding, baggage services, and handle inquiries while ensuring a friendly, safe experience for all travelers.

The role requires strong communication, the ability to manage staff, and a commitment to safety and regulatory compliance. This is a full-time position with rotating shifts and the opportunity for flight privileges

Qualifications

• High School diploma, GED or equivalent education.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Responsibilities

• Lead a team of agents in customer service duties.
• Assist passengers with arrivals and check-in, including support for special needs.
• Manage ticketing, boarding, baggage services, and reservations, resolving related issues.
• Direct passengers through Customs, Immigration and Quarantine.
• Promote safety and compliance with company policies and regulations.

Skills

Team leadership

Customer service

Safety compliance

Communication

Education

High School diploma or GED

Job description

Unifi Aviation LLC in Charlottesville, VA is seeking a hardworking individual to lead a team of passenger service agents. You will oversee arrivals, ticketing, check-in, boarding, baggage services, and handle inquiries while ensuring a friendly, safe experience for all travelers.

The role requires strong communication, the ability to manage staff, and a commitment to safety and regulatory compliance. This is a full-time position with rotating shifts and the opportunity for flight privileges