Airport Passenger Services Supervisor

Trego-Dugan Aviation Inc; Windsor Locks (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Trego-Dugan Aviation Inc is seeking a working shift Supervisor to oversee daily Customer Service and Ramp Services operations for both contracted commercial flights and charter aircraft. You will direct, train, and coordinate an assigned shift, ensuring high customer service standards and compliance with FAA/TSA regulations.

The role requires flexible hours including nights and weekends, and strong leadership and communication skills to motivate staff and maintain safe, efficient operations in a

Qualifications

• One year of experience in the aviation industry.
• Six months of airline Service Agent experience or equivalent.
• Able to pass background checks and drug testing.

Responsibilities

• Directs, trains, and coordinates an assigned shift for services provided to airlines and charter aircraft.
• Prepares verbal and written reports related to service activities and agents.
• Ensures compliance with FAA and TSA regulations and airline rules.

Skills

Customer service

Communication

Leadership

Job description

Trego-Dugan Aviation Inc is seeking a working shift Supervisor to oversee daily Customer Service and Ramp Services operations for both contracted commercial flights and charter aircraft. You will direct, train, and coordinate an assigned shift, ensuring high customer service standards and compliance with FAA/TSA regulations.

The role requires flexible hours including nights and weekends, and strong leadership and communication skills to motivate staff and maintain safe, efficient operations in a