Airport Passenger Services Specialist (Multilingual)

Swissport; Boston (MA); On-site; USD 22,730 - 32,373; Part time

Job summary

Swissport International AG is seeking dedicated Passenger Service Agents to provide comprehensive passenger services, including reservations, ticketing, and special passenger assistance in Boston, MA. The role requires excellent communication skills in English and another language.

The ideal candidate will have a high school diploma and relevant customer service experience. The position offers a pay rate of $20/hr with various shifts available. Join us in connecting the world of aviation!

Qualifications

• Written and verbal professional fluency in English and at least one other language.
• Relevant work experience in customer service is required.
• Ability to learn airline specific computer reservation/ticketing software.

Responsibilities

• Provide all required passenger/customer services.
• Inspect and verify passenger documentation.
• Assist passengers through arrival and check-in processes.

Skills

Good command of the English language

Passionate about customer service

Excellent communication skills

Ability to follow processes and procedures

Self-motivated

Attention to detail

Education

High School diploma or GED equivalent

Job description

Swissport International AG is seeking dedicated Passenger Service Agents to provide comprehensive passenger services, including reservations, ticketing, and special passenger assistance in Boston, MA. The role requires excellent communication skills in English and another language.

The ideal candidate will have a high school diploma and relevant customer service experience. The position offers a pay rate of $20/hr with various shifts available. Join us in connecting the world of aviation!