Airport Passenger Services Agent - No Experience Required

Unifi Aviation LLC; Kahului (HI); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Flight privileges after 30 days

Weekly pay for hourly employees

Full-time starts at 30 hours/week

Paid time off

Medical, dental, vision insurance

401k for all employees

Discounts and wellness programs

Job summary

Unifi in Hawaii seeks a customer service oriented agent to assist passengers across arrivals, check-in, boarding, and baggage services. No prior experience is required; paid training is provided for all new employees.

The role covers ticketing, check-in support, and resolving related inquiries, with emphasis on safety, courtesy, and operational efficiency in a busy airport environment.

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required by airport/state/customs.

Responsibilities

• Assist passengers with a friendly welcome and help with arrivals, check-in, boarding, and baggage queries.
• Manage ticketing and check-in via computerized system including reservations and related issues.
• Direct passengers through Customs, Immigration, and Quarantine as needed.
• Assist ramp team to ensure wheelchairs, strollers, and gate-checked bags are loaded and delivered.
• Operate with safety procedures and Unifi policies; handle other duties as assigned.

Skills

Customer service

Communication skills

Problem solving

Teamwork

Education

High School diploma or GED

Tools

Airport computer systems

Job description

Unifi in Hawaii seeks a customer service oriented agent to assist passengers across arrivals, check-in, boarding, and baggage services. No prior experience is required; paid training is provided for all new employees.

The role covers ticketing, check-in support, and resolving related inquiries, with emphasis on safety, courtesy, and operational efficiency in a busy airport environment.