Airport Passenger Experience Specialist

Unifi Aviation, LLC; Springfield (MO); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Flight privileges after 30 days

Weekly pay

Full-time 30+ hours per week

Paid time off

Medical, Dental and Vision Insurance

401k for all employees

Exclusive discounts & wellness

Job summary

Unifi Aviation, LLC is seeking dedicated individuals in Springfield, MO to join our passenger services team at the airport. You will support arrivals, check-in, boarding, and baggage services while ensuring a positive travel experience for customers.

No experience is required; paid training is provided for all new employees. This role offers full-time hours, competitive benefits, and opportunities for flight privileges after 30 days.

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Responsibilities

• Assist passengers with arrival and check-in, including support for passengers with special needs such as unaccompanied minors, VIP passengers and passengers needing wheelchair assistance.
• Handle all aspects of ticketing and check-in by operating a computerized system. This includes boarding, baggage service, reservations and resolving related complaints and problems.
• Direct passengers through Customs, Immigration, and Quarantine.
• Assist ramp agents to ensure that wheelchairs, strollers, and gate-checked bags are made available for loading upon departure and delivery to passengers upon arrival.
• Push wheelchairs with passengers through all areas of the airport.
• Adhere to all safety procedures and policies.
• Perform other related duties as assigned within the appropriate skill, experience and, capabilities expected for this position.
• Complete work in a safe and secure manner, following company safety and operational standards.

Skills

Customer service

Communication

Teamwork

Education

High School diploma or GED

Job description

Unifi Aviation, LLC is seeking dedicated individuals in Springfield, MO to join our passenger services team at the airport. You will support arrivals, check-in, boarding, and baggage services while ensuring a positive travel experience for customers.

No experience is required; paid training is provided for all new employees. This role offers full-time hours, competitive benefits, and opportunities for flight privileges after 30 days.