Airport Passenger Experience Specialist

Swissport; Burlingame (CA); On-site; USD 25,003 - 35,610; Part time

Job summary

Swissport is seeking a dedicated Passenger Service Agent in Burlingame, California. This role involves providing essential passenger services, managing documentation, and ensuring customer satisfaction in a dynamic aviation environment.

The ideal candidate should have a High School diploma and a passion for customer service, along with excellent communication skills. Join a diverse team committed to connecting the world of aviation!

Qualifications

• Good command of the English language both verbal and written.
• Must have relevant work experience in customer service.
• Ability to follow processes and apply flexible approaches.

Responsibilities

• Provide all required passenger/customer services.
• Inspect and verify passenger documentation.
• Assist passengers with special needs.
• Ensure compliance with security requirements.
• Operate equipment including jet way and reservation software.

Skills

Customer service

Communication skills

Attention to detail

Typing

Education

High School diploma or GED equivalent

Job description

Swissport is seeking a dedicated Passenger Service Agent in Burlingame, California. This role involves providing essential passenger services, managing documentation, and ensuring customer satisfaction in a dynamic aviation environment.

The ideal candidate should have a High School diploma and a passion for customer service, along with excellent communication skills. Join a diverse team committed to connecting the world of aviation!