Airport Operations Supervisor

PrimeFlight Aviation; Dallas (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

The Assistant Manager DOT at PrimeFlight Aviation Services, Inc. supports daily airport operations across departments such as customer service, baggage handling, and ground support.

You assist in staff supervision, coordinate activities, and ensure compliance with airport policies and aviation regulations. This role involves addressing operational challenges, implementing procedural improvements, training staff, and engaging with airlines and airport authorities to ensure smooth operations and

Qualifications

• 18 years of age or older.
• Eligible to work in the United States.
• Valid state-issued driver’s license with an acceptable driving record.
• Communicate effectively in English (reading, writing, speaking).
• 5 Years in airport operations or a related field, with a background in supervisory roles.
• Strong understanding of airport procedures and regulatory requirements.
• Excellent leadership, communication, and problem-solving skills.
• Ability to pass a DOT background check and drug screen.

Responsibilities

• Support the Manager in overseeing daily operations within various airport service departments.
• Assist in managing staff schedules, work assignments, and operational activities.
• Help implement policies and procedures to enhance service efficiency and quality.
• Provide training and guidance to staff to ensure compliance with airport regulations and company standards.
• Participate in the recruitment and training of new employees.
• Assist in budget preparation and expense management for the department.
• Handle customer inquiries and complaints, providing timely and effective resolutions.
• Coordinate with other airport departments and external agencies for smooth operation.
• Monitor and report on staff performance, providing feedback and recommending improvements.
• Ensure all safety and security protocols are strictly followed by the team.
• Participate in emergency response planning and execution as required.
• Maintain up-to-date knowledge of airport operations and industry trends.
• Assist in developing strategies to enhance customer satisfaction and operational efficiency.
• Oversee the maintenance and proper use of equipment and facilities.
• Prepare reports and presentations for management on operational activities and achievements.
• Follow all DOT regulations.
• Perform any additional duties as assigned by management.

Skills

Airport operations

Supervisory experience

Leadership

Communication

Problem solving

Regulatory compliance

Job description

The Assistant Manager DOT at PrimeFlight Aviation Services, Inc. supports daily airport operations across departments such as customer service, baggage handling, and ground support.

You assist in staff supervision, coordinate activities, and ensure compliance with airport policies and aviation regulations. This role involves addressing operational challenges, implementing procedural improvements, training staff, and engaging with airlines and airport authorities to ensure smooth operations and