Airport Operations Pro: Smooth Flight Coordination

Primeflight-Aviation-5; Cleveland (OH); On-site; USD 51,577,000 - 63,039,000; Full time

Benefits offered by this job

401(k) with matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Growth opportunities

Job summary

PrimeFlight Aviation Services, Inc. is seeking an Operations Agent to oversee daily airport operations from runway to gate. You will coordinate flight schedules, gate assignments, and baggage handling while ensuring regulatory safety and security compliance.

Communicate with airline staff, ground crews, and external agencies to maintain smooth operations and passenger satisfaction. The role requires attention to detail, strong communication, and the ability to respond quickly to operational

Qualifications

• 18 years of age or older
• Must be legally authorized to work in the country of employment.
• Communicate effectively in English (reading, writing, speaking)
• Minimum of 1 year of experience in airport operations or a related field
• Strong understanding of airport operations and safety regulations
• Proficiency in using airport management software and systems
• Ability to access and interpret information in print and electronically, including theuseofelectronic devices including IPads/Tablets, Computers, and Mobile Devices
• Effectively communicate with colleagues and clients, both in-person and through electronic means
• Pass a background check and drug screen
• Eligibility to acquire needed credentials and clearances (FAA, RAIC, TSA, Port Authority, U.S. Customs and U.S. Postal- as applicable).
• Airlines are 24/7, so we need our team members to be flexible to work various shifts including nights, weekends and holidays

Responsibilities

• Coordinate daily operational activities within the airport
• Monitor and manage flight schedules, gate assignments, and airport resources
• Liaise with airline representatives, ground crew, and air traffic control
• Ensure compliance with all aviation regulations and safety standards
• Respond to operational issues and emergencies promptly
• Provide timely information to staff and passengers regarding flight status and operational changes
• Manage passenger boarding and disembarking processes
• Oversee baggage handling and resolve any baggage-related issues
• Coordinate with maintenance teams for aircraft and facility upkeep
• Assist in implementing emergency response plans and protocols
• Monitor weather conditions and their impact on flight operations
• Prepare and maintain accurate operational reports and logs
• Participate in training and development programs related to airport operations
• Ensure a high level of customer service and passenger satisfaction
• Exemplify PrimeFlight customer service and safety standards
• Perform any additional duties as assigned by management

Skills

English proficiency

Airport operations experience

Software proficiency

Communication

Background check

Shift flexibility

Tools

Airport management software

Job description

PrimeFlight Aviation Services, Inc. is seeking an Operations Agent to oversee daily airport operations from runway to gate. You will coordinate flight schedules, gate assignments, and baggage handling while ensuring regulatory safety and security compliance.

Communicate with airline staff, ground crews, and external agencies to maintain smooth operations and passenger satisfaction. The role requires attention to detail, strong communication, and the ability to respond quickly to operational