Airport Operations Leader

Otg-Management-0086288d; Arlington (VA); On-site; USD 60,000 - 65,000; Full time

Job summary

OTG Management at Ronald Reagan Washington National Airport (Arlington, VA) seeks a Manager to oversee daily operations across OTG's diverse concepts—from retail to QSR to full service. You will ensure food & beverage quality, lead onboarding and staffing, and foster a positive, compliant workplace aligned with OTG policies.

The role requires 3–5 years in management in hospitality or retail, strong Microsoft Office skills, and flexibility to work varied hours.

Qualifications

• 3–5 years in management, full-service restaurants or retail.
• Stellar communication skills that keep teams aligned and guests impressed.
• Fluency with Microsoft Suite and related tools.

Responsibilities

• Lead daily operations across OTG’s concepts—from retail to QSR to full service—keeping locations running smoothly.
• Elevate food & beverage quality and presentation to OTG standards.
• Own scheduling and staffing, ensuring shifts are fully supported.
• Deliver onboarding plans to set Crewmembers up for success.
• Create a positive, uplifting workplace where Crewmembers feel supported.
• Champion safety and ensure compliance with OTG policies and laws.
• Address audits with urgency and accountability.
• Communicate OTG policies clearly using the Crewmember Handbook.

Skills

Leadership

Stellar communication

Microsoft Suite

Education

Hospitality degree (preferred)

Tools

Microsoft Office

Job description

OTG Management at Ronald Reagan Washington National Airport (Arlington, VA) seeks a Manager to oversee daily operations across OTG's diverse concepts—from retail to QSR to full service. You will ensure food & beverage quality, lead onboarding and staffing, and foster a positive, compliant workplace aligned with OTG policies.

The role requires 3–5 years in management in hospitality or retail, strong Microsoft Office skills, and flexibility to work varied hours.