Airport Operations Lead: Service Excellence & Team Growth

Prismhr Hire; Jacksonville (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, Vision, and Life Ins.

Paid Time Off (PTO)

401(k) with Company Match

Career Advancement Opportunities

Professional Development Programs

Job summary

Join zTrip as the Airport Operations Manager and lead daily transportation operations, ensuring top-notch service for passengers and effective driver management. In this dynamic role, you'll cultivate a strong, customer-focused team, monitor performance metrics, and address operational challenges.

You'll collaborate with airport partners, drive improvements in service quality, and enjoy opportunities for advancement within a leading national transportation company.

Qualifications

• Minimum two years of leadership or operations management experience required.
• Strong customer service and communication skills needed.
• Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Oversee daily airport transportation activities to ensure smooth service.
• Lead, train, and mentor airport operations staff.
• Monitor service quality and identify opportunities for improvements.
• Coordinate with dispatch and transportation teams.

Skills

Leadership

Customer service

Organizational skills

Problem-solving

Team management

Communication

Flexibility

Education

High School Diploma or GED

Associate's or Bachelor's degree in Business or related field

Tools

Microsoft Office

Operational software systems

Job description

Join zTrip as the Airport Operations Manager and lead daily transportation operations, ensuring top-notch service for passengers and effective driver management. In this dynamic role, you'll cultivate a strong, customer-focused team, monitor performance metrics, and address operational challenges.

You'll collaborate with airport partners, drive improvements in service quality, and enjoy opportunities for advancement within a leading national transportation company.