Airport Operations Lead – Process & Team Performance

Maximus Global Services; Florida; On-site; USD 75,000 - 110,000; Full time

Job summary

Maximus Global Services in Doral, FL, is seeking an experienced Operations Manager to lead our on-site team at the Miami area airport. You will drive daily operations, optimize processes, and elevate team performance in a fast-paced environment.

The role requires a 3+ year track record in operations leadership, strong problem-solving and data analysis skills, and the ability to manage schedules, budgets, and client expectations across multiple service lines.

Qualifications

• Bachelor's degree or equivalent professional experience.
• 3+ years of management or operations leadership experience.
• Strong leadership, communication, and decision-making skills.
• Experience with process improvement and performance management.
• Ability to analyze data and make informed business decisions.

Responsibilities

• Manages daily airport operations and supervises staff.
• Develops and approves schedules for operative employees at the airport.
• Ensures service levels meet client agreements through inspections.
• Maintains budgets for operative hours and seeks cost savings.
• Communicates changes in services and coverage to staff.
• Fosters client and employee relations to boost morale and productivity.

Skills

Leadership

Communication

Decision-making

Data analysis

Process improvement

Team coordination

Education

Bachelor's degree or equivalent professional experience

Tools

Microsoft Office

Operational management systems

Job description

Maximus Global Services in Doral, FL, is seeking an experienced Operations Manager to lead our on-site team at the Miami area airport. You will drive daily operations, optimize processes, and elevate team performance in a fast-paced environment.

The role requires a 3+ year track record in operations leadership, strong problem-solving and data analysis skills, and the ability to manage schedules, budgets, and client expectations across multiple service lines.